These conditions apply to all our rentals and guide service. Please ensure that you read and understand all conditions. It is our expressed intention to provide the best possible service to all of our clients.
Making a Booking
We recommend that you read all of our Booking Policies & Condition before you complete the Booking Form and forward the deposit. A Deposit of €10 per person is payable at this stage. The balance is due at the onset of the tour.
Confirmation of Booking
Once we have received your Booking with the correct deposit we will send you confirmation of your booking. This is a non-refundable deposit and will not be returned, unless exceptional circumstances arise, please see ‘Making a Cancellation’ below.
Making a Payment
We accept PayPal deposits and cash at the onset of the tour.
Making a Cancellation
If you Cancel
If you cancel your tour for any reason, then you will lose the nominal booking deposit.
If we Cancel
It may be necessary for us to cancel a tour, this would be due to insufficient bookings received or some other extraordinary event. In this case we would refund fully all monies paid by you. If circumstances allowed we will offer you another date for your tour.
Making a Change
Sometimes it is necessary to make changes from the itineraries advertised. These changes maybe just slight alterations to the order of the day to day schedules, or changes to the accommodation used, in this case we will inform you and ensure that all the alternatives used are similar to the advertised ones. If any other changes occur that could adversely affect your tour, then we will offer you an alternative tour and a full refund.
We strongly recommend and indeed it is a requirement of booking that you have adequate insurance. The cover should include medical treatment, loss of property & cancellations. There are numerous insurance companies that will provide this cover, however, if you need any assistance please let us know and we can make recommendations.
Tour Size & Fitness Levels
We restrict the numbers on each tour to maximum of 5. This small tour size allows us to be more flexible and cater to the particular interests and abilities of clients while out on tour. It also allows clients to experience the varying archaeology and landscapes of Ireland in a very intimate way and to appreciate and understand the complexities of our rich heritage. You should be reasonably fit and healthy to enjoy our tours. The amount of cycling and/or walking will vary from one tour to another, often on rough terrain (open bogs & hills), small laneways and country roads. However, our holidays should not present problems for anyone who manages everyday normal walking and/or cycling and the pace is always based on the slower members of the group. If you have any worries please consult us. If you feel that your fitness levels and ability may adversely affect others then we recommend that you opt for a private tour which can be tailor made for you.
The price includes guiding services for the duration of the tour.
E-Bike Rental Terms & Conditions
Updated on December 7th 2021
Terms and Conditions
All rentals are subject to availability
Renter hereby permits Reek Tours to take a security deposit of €500 for residents or €800 for visitors, along with a copy of renter’s passport, driver’s license and credit (Not Debit) card for the duration of the rental, and until the electric bicycle has been deemed to be returned in satisfactory condition. Reek Tours shall determine, in its sole discretion, if the electric bicycle is of “satisfactory condition”.
Assumption of Risk
Renter acknowledges that the activities for which the electric bicycle is designed include inherent dangers, including the risk of bodily injury and/or death. Renter assumes and accepts all risks associated with the use of the electric bicycle.
Renter agrees and acknowledges that he/she will be the sole operator of the electric bicycle, and will use the electric bicycle in a careful, safe and conscientious manner. Renter shall at all times observe and adhere to any rules and guidelines posted by Reek Tours and any applicable laws or regulations.
If at any time Reek Tours determines that the Renter has engaged in an unsafe or hazardous use of the electric bicycle, Reek Tours may immediately terminate the rental. Upon termination the electric bicycle must be returned to Reek Tours company address. If the rental is terminated for unsafe or hazardous use the renter will not be refunded the security deposit. Reek Tours shall determine, in its sole discretion, whether any behaviour or activity is “unsafe or hazardous”
Condition of Electric Bicycle Upon Return
Renter shall return the electric bicycle to Reek Tours clean and in the same condition as it was received by the renter, excepting normal wear & tear. Renter shall be responsible for maintenance of the electric bike and any damage caused to the bicycle during the rental period. Reek Tours shall retain any portion (or all) of the renter’s security deposit as necessary to cover repairs for such damages. In the event that the damages exceed the value of the security deposit, the renter will either be billed or have the credit/debit card provided charged directly for the repairs, including reasonable attorney’s fees.
Reek Tours reserves the right to forfeit the renter’s security deposit in the event of a late return, under a reasonable time-frame.
In the event of loss or theft of an e-bike, the renter shall report this to the Gardaí and provide Reek Tours with a copy of the report. The renter will be charged for the full value of the e-bike in the event of such an occurrence less their security deposit, which will be retained.